Help Center
Find answers to the most frequently asked questions
Frequently Asked Questions
How does sleep prediction work?
Lullaby uses wake windows based on the baby's age to predict the next ideal nap time. The more records you make, the more accurate the prediction will be.
How does the Alexa integration work?
Enable the Lullaby skill on Alexa and say commands like "Alexa, tell Lullaby the baby fell asleep". Alexa can also automatically detect crying using the Sound Detection feature.
Is my data synchronized?
Yes. Records made via Alexa are automatically synchronized with the app. Local app data is stored on the device.
Premium subscription information
- Payment will be charged to your Apple ID account upon purchase confirmation
- Subscription automatically renews unless cancelled at least 24 hours before the end of the current period
- Cancellation: Settings > Apple ID > Subscriptions
How to restore a previous purchase?
Go to Profile > Restore Purchases. Use the same Apple ID from the original purchase.
How to delete my data?
Go to Profile to manage your data. For complete server data deletion, contact us by email.
System requirements
iPhone with iOS 17.0 or later.
Contact
Did not find what you were looking for? Contact our team.
Email: [email protected]
Response time: up to 48 business hours
To speed up service, include:
- Device model and iOS version
- Detailed description of the issue
- Screenshots, when applicable